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Posted: Wednesday, January 17, 2018 11:46 AM

Job Description:/h3:

CHIPS Technology Group, a Managed Service Provider offering support and cloud services, managing over 5,000 end points to a number of different clients in various industries, is seeking an individual who can lead a technology team as the Director of Services.

We are looking for a candidate with 8 or more years of managerial and industry experience. This person must be up for the challenge of the Managed Services industry. This is a fast paced environment with clients looking for quality results. You need to want to work in an environment where employees are seeking inspiration and continued learning of best practices. If you can bring a positive work ethic, strong leadership and experience to our team then you are ready . Be ready to make an impact at your position and peoples lives, at a company that is always looking to grow.

This is an opportunity to show your entrepreneurial ideas and be appreciated.

Position Description
A director of Services captains the service departments and leaders of each practice area. These areas include NOC services, dispatch team, help desk, and professional services team. You will be responsible for delivery of services, client satisfaction, process improvement, hires and fires, internal initiatives, quality control, and client interactions. This individual understands the metrics of how an MSP needs to operates, KPIs and reports.


Job Description

Lead different engineering departments

Work seamlessly with team leads and the founders

Understanding the business metrics

:Strategic Planning

Build job path and growth for engineering team

Understand and manage goals

Develop a Management Process

:Engage with the engineering team
:Goal setting for staff and managing them
:Responsible for all services

Personal Skills

Leadership

Ability to be and keep people accountable

Managing people

Work Ethic

Detail oriented

High level thinker

Deadline oriented

Understanding the business



Qualifications

Must have managed multiple teams and provided strategic guidance

4 plus years managing technical service team

Mapped out employee growth plan

Understand infrastructure and cloud computing

Never miss deadlines

Understand Project Management Best Practices

Demonstrated delivering of IT services to multiple organizations

Lead managerial meetings

Analytical and performance skills

Demonstrated understanding of IT Security.

Bachelors Degree / Graduate Degree preferred

Company Description:/h3:
At CHIPS Technology Group, our business is only as good as the people we have serving our clients. With CHIPS, you will always be at the leading edge of technology, involved in exciting projects, and positioned for career growth. We offer competitive salary, continuous training, comprehensive benefits and a fast:paced, fun:filled working environment that rewards self:motivated achievers.
At CHIPS Technology Group, Inc. we believe in making information technology customer:friendly. With an emphasis on industry best practices, we want our clients to feel confident that the technology they are utilizing works to its full potential.
CHIPS has grown exponentially over the past 20 years yet still remains focused on business process and customer service. Our team members have the industry certifications to provide customized solutions and make our clients feel one of a kind. Our engineers are keen on standardization and documentation for our clients in order to combat any problems that arise. With this reassurance, our clients can count on us to get the job done quickly and efficiently. We constantly monitor for any trends and patterns that may emerge and prevent problems from recurring in your business.
Founded in 1993 by

Source: https://www.tiptopjob.com/jobs/76797242_job.asp?source=backpage


• Location: Long Island, syosset

• Post ID: 153672532 longisland
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